Limited seating is available. Early registration highly recommended for this certification seminar. 

This certificate course is a must for any office worker that supervises the activity of others.  We will explore common challenges and provide proven tools that will allow your office to run smoothly and efficiently.  Whether you are new to management or a seasoned office expert, this course will hone your skills so your team gets the most from each work day.  Do not miss this opportunity to improve your ability to get things done!

Objectives:

Learn 7 common administrative challenges that disrupt work flow

Review some Basic HR "must knows" to prevent litigation  

Understand the most effective methods to delegate work and follow up for completion  

Develop "effective communication" techniques to make sure people get your message

Review the most common steps for progressive discipline in the workplace

This course provides a comprehensive overview of the Texas workers' compensation system and discussion of the Return-to-Work program. The course provides insurance carrier staff and employers information on the following topics:

• Roles and responsibilities of system participants
• Functions of the Office of Injured Employee Counsel
• Functions and services provided by the TDI-DWC to system participants
• Examination of medical and income benefits in a claim and the process of resolving disputes about those benefits
• How to successfully return employees to work after a workplace injury

The Return to Work courses for insurance carrier staff and employers can be presented as a one hour course or a three hour course.