BBB Serving Central East Texas has received several calls this morning from consumers who have received automated calls claiming to be Capital One Bank. The message alerts the consumer that their credit card has been compromised. The call further instructs them to "dial 1 for a security officer".
BBB has confirmed that these calls are fraudulent and reminds consumers to verify the legitimacy of the call by hanging up and dialing a verified phone number for the company. Capital One's fraud line is (800)655-2265.