ETMC entered Gilmer in 1997, after the previous owner closed the facility in 1995. In June of 1997, ETMC opened ETMC Gilmer as a 24-hour emergency center providing full-service emergency care and trauma stabilization, as well as laboratory and radiology services.
However, a deed restriction placed on the facility by the previous owners prevented inpatient care. Former State Rep. Bob Glaze took an active role in discussions with the hospital’s former owners, and was instrumental in having the inpatient restriction lifted.
With nothing standing in the way, the ETMC Regional Healthcare System Board of Directors voted to add inpatient services at ETMC Gilmer in May of 2003.
In June of that year, ETMC announced a $6 million, year-long renovation plan that would prepare the facility for inpatient care.
Dedication ceremonies were held in May 2004 with U.S. Sen. John Cornyn delivering the keynote address. ETMC Gilmer officially opened for inpatient care on Monday, June 7, with four patients being admitted that day.
“We hoped from the introduction of ETMC Gilmer that this day would come,” said Elmer G. Ellis, president/CEO of the ETMC Regional Healthcare System at the dedication. “Following months of study and great support from the community, our healthcare system is so pleased to enhance the hospital’s lifeline of services through inpatient care.”
ETMC Gilmer today
Over the past 10 years, ETMC Gilmer changed and grown based on the needs of the community. Today, ETMC Gilmer offers a wide array of high-quality services:
24-hour emergency department, designated a Level IV trauma center by the state of Texas. ETMC Gilmer also has been designated a Level III stroke support center by the state, the only hospital in the ETMC system to earn stroke designation other than ETMC Tyler.
ETMC Gilmer is one of only four hospitals in the ETMC system to have a sexual assault nurse examiner on call 24 hours a day, seven days a week. Four ETMC Gilmer nurses have completed the extensive training required to earn SANE certification from the state.
The ETMC First Physicians clinic in Gilmer, located in the hospital, provides primary care for the whole family through its specialists: Dr. Scott Holland, pediatrics; Dr. William Huff, internal medicine; and Dr. Mark Malone and physician assistant Sam Waddell, family medicine.
Imaging, laboratory and therapy services are available on an inpatient or outpatient basis.
When inpatient care is needed, ETMC Gilmer has 37 beds and a qualified team of nurses and allied professionals providing care under the direction of our hospitalist Dr. Ilanko Upendran. If necessary, Dr. Upendran is able to consult quickly with specialists in cardiology, neurology and pulmonology to develop the best plan of care for each patient.
ETMC Gilmer was rated No. 3 in the nation in 2012 for best physician communication. The hospital consistently has ranked in the 96th percentile in patient satisfaction. In February, the hospital was named one of “America’s Best Hospitals for Emergency Care,” by WomenCertified, home of the Women’s Choice Award.
ETMC EMS, ETMC Air 1, ETMC Home Health and ETMC Rehabilitation Services all operate in Upshur County supporting the care provided at ETMC Gilmer.
“For the past decade the team at ETMC Gilmer has been privileged to care for our friends and neighbors in Gilmer and Upshur County,” said Jorge Leal, FACHE, administrator of ETMC Gilmer. “From our doctors and nurses to our support staff and volunteers, the goal of everyone on our team has been and continues to be to provide every patient with the best care possible in the most compassionate manner.”
In addition to providing convenient access to quality healthcare, ETMC Gilmer also has contributed to the area’s economy. Hundreds of area residents have been employed at the hospital during ETMC’s time in Gilmer and ETMC has invested millions in the community through salaries and other expenditures.
Having a full-service hospital also aids in economic development efforts, making the community more attractive to potential employers.
“We are proud of the role ETMC Gilmer plays in the life and vitality of our community,” Leal said. “With continued support from the community, we look forward to continuing to serve the area in the future.”
ETMC Gilmer is part of the East Texas Medical Center Regional Healthcare System, a not-for-profit organization committed to improving the quality of life in communities throughout East Texas. For more information, visit www.etmc.org.